How should SaaS product managers understand the business and constantly improve their sense of the business? The author shares his own thinking bulk sms service and implementation framework through the combined analysis of theoretical knowledge and work cases. When I first came into contact with SaaS products, I was often complained by various people, "You are doing this wrong, do you understand the business?", and the solutions I designed were repeatedly called back. For a while, I even doubted my life. So, how do you understand business and constantly improve your sense of business? In this article, I will combine some theoretical knowledge and some cases in my work bulk sms service to share my thinking and implementation framework. Of course, this is just my personal understanding, and I hope to communicate with you more.
How to understand business 01 What is business My understanding of this is that each role cooperates to accomplish a specified goal. For example, in order to bulk sms service manage the operation of the store in a catering franchise, the person in charge will regularly arrange supervision to inspect the stores in charge of the department, and the supervisor will go to the store to complete the task on time according to the inspection template. When a violation is found in the store during the implementation process, the supervisor will record and supervise the store manager to make rectification in a timely manner. After the inspection of the store is completed, it will sign bulk sms service with the store manager for confirmation. After the supervision and inspection of all stores, the results will be counted and reported to the person in charge.
The person in charge will sort out the completion of the statistical supervision on time, as well as the violations of the store manager's stores, bulk sms service and implement reward and punishment measures every month. Next, let's distill the information: This company has regular inspections of stores; The roles involved in the inspection include the person in charge, the supervisor and the store manager; Each role has certain occupational characteristics, including the content of the work and the business objectives (KPI); The way of inspection is top-down, which is a closed-loop chain, that is, the person in charge assigns tasks → supervises execution and records → the manager bulk sms service rectifies and confirms → supervises statistics and reports → the person in charge organizes and implements measures.